Frequently Asked Questions
Everything you need to know about shopping with The Helm Clothing.
What is your standard shipping policy?
We offer standard shipping on all domestic orders, typically arriving within 3-5 business days. Express shipping options are available at checkout for those who need their wardrobe staples sooner.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of purchase, provided the items are unworn and have original tags attached. Simply visit our online portal to generate a prepaid return label.
How can I ensure I am ordering the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or following the specific fit notes in the description.
Do you ship internationally?
Yes, The Helm Clothing ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure and seamless checkout experience.
How should I care for my garments?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner label. Generally, washing in cold water and hanging to dry will extend the life of your clothing.